This policy allows us to offer the best service to each and every client. Treatments lasting one hour or less: a 24-hour cancellation notice is required. Treatments lasting 1 to 2 hours: a 48-hour cancellation notice is required. Treatments lasting more than 2 hours: a 72-hour cancellation notice is required. The full treatment fee will be charged for cancellations received with less notice. However, if we are able to fill the appointment you will not be charged. If you do not show up for any scheduled appointment you will be charged the entire amount of the scheduled treatment.